Terms and Conditions
Effective Date: 10/31/2024
Welcome to Scraperite! These Terms and Conditions govern your access to and use of our website, products, and services. By using our website or purchasing any products from us, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.
If you do not agree with these Terms, you must refrain from using our Services.
1. Introduction
Scraperite North America ("we," "us," "our") is a provider of high-quality scraping tools and accessories, offering products to professionals across various industries. Our website www.scraperite.com ("Site") is an online platform for browsing, purchasing, and learning about our products.
2. Acceptance of Terms
By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications, updates, or revisions.
3. Changes to Terms
Scraperite North America reserves the right to modify, update, or change these Terms at any time without prior notice. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
4. Product Information
We strive to provide accurate product descriptions, specifications, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of any product information. Prices, availability, and specifications are subject to change without notice.
5. Orders and Payment
By placing an order with us, you agree to provide accurate and complete information. All payments must be made through our secure payment gateways. We accept a variety of payment methods, including credit/debit cards and other methods as listed on the Site.
Scraperite North America reserves the right to cancel or refuse any order at our discretion, including but not limited to cases of pricing errors, suspected fraud, or product unavailability.
6. Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates. Orders may be handled by us directly or by one of our partner designated Offical Scraperite Resellers and shipping center nearest to the delivery address.
Orders are shipped Ex Works (EXW) from the designated shipping center and deliveries occur according to the last mile service partner schedule. Shipping and Delivery charges are subject to change and are determined when you order, using your own account is encouraged to ensure best rate and bill tracking. Estimated delivery time assumes orders are placed before 12:00 noon, in the time zone of the designated warehouse. Orders you place with Scraperite late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
Delivery addresses in Alaska, Hawaii, Puerto Rico, and Guam should add an additional $5.00 charge for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 12:00 noon (EST).
7. Returns and Refunds
We want you to be completely happy with your Scraperite order. However, this is a consumable disposable product so all sales are final and product cannot be returned. It would be like returning sand paper after using it or a pair of shoes after wearing the soles down (though some will try). On the other hand, if there is any type of manufacturing defect in any Scraperite brand product, we will gladly accept your timely return of remaining defective merchandise. Returned merchandise should include the original packaging and be in the same condition as when it was received. Merchandise must be returned within 30 days of receipt of merchandise. Give us a call or send us an email telling us the reason there may be a manufacturer defect and include a photo of the defective parts. We will connect with you within 24hrs to discuss the problem and offer replacement product.
Defective Product does NOT include broken blades or worn edges. All blades have different characteristics, some snap easily but hold their edge longer while others remain more pliable with a softer edge. Blade selection should consider surface being cleaned, solvent to be used, and substance being removed.
8. Intellectual Property
All content on our Site, including but not limited to text, graphics, logos, images, videos, and software, is the property of Scraperite North America or its licensors and is protected by copyright and intellectual property laws. You may not use, copy, or distribute any content without express permission from Scraperite North America.
9. User Conduct
You agree not to:
- Use our Site for any unlawful, harmful, or fraudulent purpose.
- Interfere with or disrupt the Site or Services.
- Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
- Engage in any activity that could harm, disable, or overburden our Site or Services.
10. Third-Party Links
Our Site may contain links to third-party websites that are not controlled or operated by Scraperite North America. We are not responsible for the content, privacy policies, or practices of these third-party sites. You access third-party links at your own risk.
11. Disclaimer of Warranties
Our Site and Services are provided "as is" and without any warranties, express or implied. We make no representations regarding the accuracy, reliability, or availability of our Site or products. To the fullest extent permitted by law, Scraperite North America disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.
12. Limitation of Liability
To the extent permitted by law, Scraperite North America’s liability for any claim, loss, or damage arising out of the use of our Site or products is limited to the total amount paid by you for the product or service in question. We are not liable for any indirect, incidental, special, or consequential damages.
13. Indemnification
You agree to indemnify, defend, and hold harmless Scraperite North America, its officers, directors, employees, agents, and affiliates from any claim, demand, or damage arising out of your violation of these Terms or your use of our Site or Services.
14. Privacy
Your use of our Site and Services is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand your rights and our practices.
15. Governing Law
These Terms and your use of the Site are governed by the laws of the state or province in which Scraperite North America is located, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought in the appropriate courts located in [jurisdiction].
16. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the invalidity or unenforceability of such provision will not affect the validity of the remaining provisions, which will continue in full force and effect.
17. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Scraperite North America
231 7th St Box 250896
Daytona Beach, FL 32117
Email: support@scraperite.com